GSC is a Customer Solutions Provider that specialize in customer service, compliance, data security and support services.
Groupe Solution Collect offers its clients effective outsourcing solutions. Our outsourcing portfolio includes accounts receivable management, customer service management and administrative services management for a diversified client base. Groupe Solution Collect operates a network of call centers with access to a centralized data platform and the flexibility to react quickly to market movements.
Customer Relationship Management Solutions
Groupe Solution Collect helps improve business processes by providing superior inbound and outbound call center programs. To meet the most demanding needs of customers, we tailor our services to their needs in order to provide a comprehensive communication program designed to achieve their goals. We are able to communicate effectively with existing customers to deliver desired results in the area of accounts receivable and customer service.
We develop professional agents in the call center business and offer training programs that provide;
- Effective Call Center Services Competencies
- Leading telephony, mail and digital techniques reinforced by our experienced management team
- Comprehensive call center, technical and metric training tools that maximize productivity and quality of service